Privacy Policy

Last Updated: May 20, 2026

Welcome to Mibe (“we,” “our,” “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how Mibe collects, uses, stores, shares, and protects your information when you use our ecommerce website, mobile application, and related services.

By accessing or using Mibe, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services.

A. Personal Information

When you create an account, place an order, or contact us, we may collect:

Full name
Email address
Mobile number
Shipping and billing address
Payment details
Order history
Account login credentials
B. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on pages
Referral URLs
Cookies and tracking data
C. Payment Information

Payments are processed through secure third-party payment gateways. We do not store your complete debit/credit card information on our servers.

2. How We Use Your Information

We use your information for the following purposes:

To create and manage your account
To process and deliver orders
To provide customer support
To improve our website and services
To personalize your shopping experience
To send order updates and notifications
To prevent fraud and unauthorized activities
To comply with legal obligations
To send promotional emails and offers (only if you opt in)
3. Cookies and Tracking Technologies

Mibe uses cookies and similar technologies to:

Remember user preferences
Improve website functionality
Analyze website traffic
Provide personalized content and advertisements

You can disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties only in the following situations:

Payment gateway providers
Shipping and logistics partners
Marketing and analytics providers
Customer support tools
Legal authorities when required by law

All third parties are required to protect your information and use it only for authorized purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against:

Unauthorized access
Data loss
Misuse
Disclosure
Alteration

Despite our efforts, no online platform can guarantee 100% security.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Delete your account and data
Withdraw consent
Opt out of marketing communications
Request a copy of your data

To exercise these rights, contact us using the information below.

7. Account Deletion

You may request deletion of your account at any time by contacting our support team. Upon verification, we will process your request in accordance with applicable laws and our internal retention policies.

Certain information may be retained for legal, tax, fraud prevention, or business purposes.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

We encourage users to review the privacy policies of third-party services before sharing information.

9. Children's Privacy

Mibe does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be processed and stored in countries outside your jurisdiction where data protection laws may differ. By using our services, you consent to such transfers where legally permitted.

11. Retention of Information

We retain your information only for as long as necessary to:

Provide services
Complete transactions
Comply with legal obligations
Resolve disputes
Enforce agreements
12. Marketing Communications

If you subscribe to our marketing communications, we may send:

Promotional offers
Product updates
Discounts
Newsletters

You can unsubscribe at any time by clicking the “unsubscribe” link in emails or contacting us directly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

We encourage users to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Mibe
Email: support@mibe.com
Phone: +91-XXXXXXXXXX
Address: Lucknow, Uttar Pradesh, India

15. Consent

By using Mibe, you acknowledge that you have read, understood, and agreed to this Privacy Policy and our practices regarding your information.